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OnePlus 12R buyers can request a full refund until this date

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OnePlus 12R Buyers who purchased the handset’s higher storage configuration can request a full refund until mid-March, the company announced Friday. The company mistakenly listed the recently launched smartphone with UFS 4.0 storage, instead of UFS 3.1 – same as the base storage option. Launched alongside the flagship OnePlus 12 Combined, OnePlus 12R is powered by a Snapdragon 8 Gen 2 chipset with 16GB of RAM and up to 256GB of onboard storage.

Addition to its previous clarification On the situation posted on the OnePlus Community Forum earlier this week, OnePlus President and COO Kinder Liu said On Friday, customers who purchased the 256GB storage variant of the OnePlus 12R could get a refund on the handset until March 16. Liu also said the company’s customer service teams had been “fully informed” of the situation.

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Clarification from Kinder Liu on the company’s online forum
Photo credit: Screenshot/OnePlus Community

According to Liu’s post, buyers will need to contact OnePlus customer support to discuss the file system issue and request a refund. This means that buyers who purchased the OnePlus 12R can return their device during the one-month refund period that ends on March 16.

Launched in India and global markets last month, OnePlus 12R runs on OxygenOS 14 based on Android 14 out of the box and sports a 6.78-inch AMOLED LTPO 4.0 display with 120Hz refresh rate and Gorilla Glass Victus 2 protection This handset is powered by Qualcomm’s Snapdragon 8 Gen 2 chip along with up to 16GB of RAM and 256GB of UFS 3.1 storage.

For photos and videos, the OnePlus 12R is equipped with a 50-megapixel main camera with a Sony IMX890 sensor, an 8-megapixel ultra-wide-angle camera, and a 2-megapixel macro camera. It also has a 16-megapixel front-facing selfie camera. The handset packs a 5,000mAh battery with support for 100W SuperVOOC charging.

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